NAPA Auto Parts -JNK Auto Supply Inc

Very knowledgeable on lawnmower belts and pulleys, automotive, and agricultural parts. To date NAPA has gotten it right the first time. Efficient, and friendly. Check it out and you decide.

Had the brake pads i needed , we're the cheapest without being poor quality and had awesome customer service.

Twice I was sold spark plugs that were not the right size. One caused miss fires on the Altima and the others rough shifting on an f150. Brought the plugs back and first was told they don’t sell them then was told they only sell those to account customers. What a waste!

Store manager Melissa was very rude when my cousin called to inquire about a situation regarding the incorrect parts he was trying to return. HUNG up and was VERY AGGRESSIVE on the phone. Said she didn’t know how to return a product that was bought online BUT when we called customer service they said any store should be able to do the return. Not to mention when he had tried to cancel the order they shipped it out and never gave him a refund. TERRIBLE CUSTOMER SERVICE. Melissa should not be doing her job if she hates it and absolutely need to learn to be kind and HELPFUL. Will be contacting corporate.

Very helpful staff