NAPA Auto Parts - Lafayette Auto Parts

Monday, January 10th about 10:15a.m. I arrived at the store, three employees working no one else around I was not greeted. I then proceeded to get my battery checked and found out it was bad. Next step was to purchase the battery and have it installed. I asked the gentleman if he had time to do it and he said he did not! Three employees working I was the only customer and was told he couldn’t do it. You just lost a sale! I drove 2min away bought a battery at Advanced Auto they installed and I was done in 15min. Will not return here.

The person in there is so welcoming and helped me with what I needed…

Very helpful staff they took the time to help me look for what I needed .

Great experience with store associate Rob. Came out and looked at engine to verify the problem I was having. Thanks!

They sell you what you want. Needed a piece of 3/8 hose to repair a overflow hose. AZ and Advanced wouldn't sell to me because they said it wouldn't work. Both wanted to sell me a 85.00 factory hose. All I needed was a 2 foot piece and they had a piece about 2 and a half foot in the junk box and they gave it to me for free. Will go there from now on.