NAPA Auto Parts - Oswego Auto Parts Inc

All three of the employees behind the counter were not only extremely helpful but personable and fun to talk to. You just don’t run into good people that often like this, because of the experience I had with them today anytime IAll three of the employees behind the counter we’re not only extremely helpful but personable and fun to talk to. You just don’t run into good people that often like this, because of the experience I had with them today anytime I ever need anything from an automotive standpoint, I will go out of my way just to make sure I come to their store. Great people. I couldn’t figure out how to put a wiper blade on which is embarrassing because I have a 30 year automotive background and the gentleman with the baseball hat came out in the freezing cold to take care of it for m

Need a very small electrical part in which I couldn't find anywhere they had it in stock

Nice selection of quality parts at decent prices. Jim and Mike C. Do a very good job of helping customers. A lot of parts are lifetime warranty. (make sure you save the receipt) If you need to order a part they can usually get it in a few hours. They can come out and check your battery, alternator, electrical system, starter things like that and let you know what you need. Very helpful staff.

Local, small-town friendly service. Knowledgeable staff. New location (old Parts Plus building on W. 1st St) has better parking and access. I've never had a complaint about NAPA parts. Always fit and high quality with necessary hardware.

Excellent professional customer service. They were able to help me out with my car. I went to another store and was not greeted. I walked out. Drove to NAPA... greeted me as i walked in even when they were on the phone. Had my bearing on the shelf. I was able to get my car fixed and back to my job quickly. Thanks!!