NAPA Auto Parts - Raps Auto Parts Supply Inc

Wish I had known before I purchased my $200 car battery that they won't help you install it. Yeah, I'll be going to a different auto parts store in the future.

Not the good ole Town supply shop anymore. Been going to the same store for 30+ years as a loyal customer. Bought a battery in October/November and it was a bad battery 5 or 6 months later which is not normal at all. They wouldn’t swap it out. I didn’t argue at all but let my thoughts be known and they still made me buy a new battery at full price. This would have never happened under the prior owners watch (Bob L) but I learned my lesson with this new owner and it will be my last time there.

Totally ripped off yesterday, could have save $30 buying oil in a different volume format. I had always had great help and service at the Westboro NAPA until yesterday. Car needed oil, they were close, I was late meeting someone so ran in and bought a 6 pack of 0W20 I didn't notice any price on the display. When I got to the register, Rob rang up the sale & I questioned the price, it seemed high. I had seen the price for a single quart. I specifically asked about a discount for buying more, Rob assured me it was cheaper to buy more. What he didn't tell me was in the format I was purchasing it wasn't cheaper it was the same price as buying individual quarts. So I learned my lesson make sure you ask explicit questions or avoid Rob. I'll try to stick to the younger kids in the future more hel

Awesome customer service! I wish that I would have gotten the name of the gentleman who helped me with my problem. I went in there totally convinced that they had sold me the wrong headlight because it didn't fit - only to find out that it was operator error on my part. And then - he came outside and installed it for me! He definitely went above and beyond. I know where I'll be going for all of my car care needs from now on! Thank you so much.

Absolutely great customer service! Always go above and beyond to make sure I'm getting the parts I need to get the job done! Thanks Guys!