NAPA Auto Parts - Rochester Automotive Supply

Rochester, IN · Auto parts store

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Rochester
#13
of 40 shops
City Percentile
28%
rating percentile
Address
NAPA Auto Parts - Rochester Automotive Supply, 1501 Main St, Rochester, IN 46975
Phone
(574) 223-3171
Website
www.napaonline.com/en/IN/Rochester/store/24228?cid=pl_jobber_google_dac_24228_ao
Status
Open · Closes 1 PM

NAPA Auto Parts - Rochester Automotive Supply is an auto shop located in Rochester, IN. It is one of 40 auto shops listed in Rochester. Its 3.6-star rating is slightly below the Rochester city average of 4.4 stars. It ranks #13 of 40 auto shops in Rochester. There is 1 photo associated with this location.

About NAPA Auto Parts - Rochester Automotive Supply

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Saturday8 AM–1 PM
SundayClosed
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
Thursday7 AM–5 PM
Friday7 AM–5 PM

Customer Reviews

★☆☆☆☆ 1.0 Duely Lawson · Jan 2026

Absolutely the worst service I have ever had at a napa store. I recommend driving to a different town this one is horrible.

★☆☆☆☆ 1.0 Debbie Dean · Apr 2023

I went to purchase a battery and windshield wipers , and my purchase would have been 300.00 or better. Then I asked for those to be installed "we are not a repair shop" is what I was told and they lady not very nice at it. I went right down the road and spent my money, and it was installed FREE. So what about the ladies who can't Pick up a battery or even know how to install wipers? Guess you won't like their business or money either.!!!!!

★☆☆☆☆ 1.0 Timothy Hammel · Sep 2021

Honestly, I have never had an issue with a NAPA store before today. I ordered a part and when it arrived it was a rusty piece of junk. I was told apparently someone took a part as a return and it was just restocked. I was also told this is a common problem. I was quoted a price only to be told I was going to be changed for shipping, I was not told that when I ordered the part. I told them I will get my part elsewhere. I ended up finding the part for less than half what NAPA wanted, free shipping included. I will not buy from this store or the store in Winamac, IN since they are affiliated.

★★★★★ 5.0 Jacob Townsend · Aug 2023

Great customer service. I walked around for a mere 10 seconds until one of the employees asked how I was doing and if I’m looking for anything specific. That’s how customer service should operate. Anyone goes in there and there’s an employee named Jim you can rely on him to find what you need.

★★★★★ 5.0 Jesse Miniear · Jan 2023

I'm always looking forward to a visit to my local Napa. Regardless if I'm in a different state or or just around the corner. They are always consistent and comfortable places to do business

Accessibility & Amenities

✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Quick Visit ✓ Batteries ✓ Debit Cards ✓ Nfc Mobile Payments ✓ Free Parking Lot ✓ On Site Parking

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.