NAPA Auto Parts

Customer service is top notch at the Scarborough location. The manager, Nick, has gone above and beyond, on more than one occasion, to help my family member find what he needs. So far every employee interaction I've had has been above and beyond.

We were staring down an 8 hour ride with 2 young kids and a dog in the car when our A/C stopped working. We first wanted to support a local non-chain auto shop down the road and were greeted there with apathy and and no help whatsoever. So, we shrugged, disappointed and hot as heck, and headed down the street to Napa Auto Parts. Jeff helped us on this hot afternoon and let us wait inside in the store with (working) A/C to cool off…we were truly a sweaty and grumpy group! He was so patient and kind and helpful-in getting it working again. He spent time showing my husband what to do, looked up things online about our year/make/model car that would be helpful. We left relieved and happy customers!

Great, hardworking, honest businessmen. I ordered the wrong part accidentely online, they caught the mistake, helped correct it and get me the right parts right on Promised time. I will continue shopping with them, and look forward to my next shopping experience.

These guys are exceptional. Helped me resolve an issue quickly and they know what they’re doing. Such a pleasure to watch professionals work.

I had a headlight out and needed help. I went to NAPA on 12/5 around noon. Jay and Bill were amazing. They went above and beyond providing fantastic customer service. They were just kind and helpful human beings. NAPA has my business for life.