NAPA Auto Parts

Can't mix touch up paint before receiving payment. Can't pay over the phone. Always told it will be ready in 5-10 minutes and it's never ready in less than half an hour. Only one guy in the store can mix paint according to them. Would literally make a world of a difference if I could just pay over the phone and come in later. Figure it out.

Best parts for good price. Best oil filters

I came to this store to get a battery tested and purchase some car Jack oil. When I entered the store there were two employees working and One of them was helping a customer while the other one was just sitting around. When the younger employee saw me waiting he asked the other one to help me out and when I approached his counter for some reason he got extremely displeased and disrespectful. When I asked him if they test a battery outside, he said: "NO" they don't. And when I asked him if they have car Jack oil he said some sexual stuff which made me go to the other employee who got me the Jack oil and tested my battery outside. The very helpful young Hispanic employee know who this other employee is. I have been shopping at NAPA since the mid 80s and never experienced such disrespect and

Thankful for the spray can paint mix, but customer service skills could use work. I had to use the bathroom while waiting and some real grouchy people work there who don't like customers and yell obscenities from by the bathrooms in the back.

Jules is an astounding customer service representative. From the very beginning she was all smiles and thorough with my friend and I. She made sure we got what we needed and made us feel extremely welcome, even though auto parts are like a foreign language to us. Being in customer service myself, too often great customer service gets overlooked or unmentioned which is why I just had to leave a review for Jules because she really deserves to be recognized for the service she provided us with. Definitely will return in the future.