NAPA Auto Parts - Standard Parts Corporation

The guy was rather rude and denied the fact that I bought my $149 alternator from his store. I didn't have a receipt, but I know where I purǰchased This alternator⁴5 but he didn't even make the effort to Search the computer for more than a minute. It's like I was bothering him. So now i'm stuck with a bosch alternator that's a year old and totally shot, and I can't Even get a new one under warranty.Because, you know all they do is pass the buck back and forth. Deny any possibility that I bought the alternator at their store.

Bought a 2' gas filler hose for $105. The employee that sold it to me put 3' on the invoice, but it was actually only 2'. They said no return because of their mistake on the invoice, fairly rude also.

The older woman at the front desk greeted us by rudely saying ‘what do you want?’ and scoffed and raised her voice at us when we asked it they took used motor oil. Who talks to people like that on the job? Pretty crappy to take your bad day out on other people. Hopefully that was just an off day for her🤷‍♀️

I have had great luck getting anything I've needed for regular maintenance on both of my vehicles. The staff is friendly and are always quick to help me locate an item. It's usually clean and I have never had to wait for any extended period time. The prices are also very reasonable.

The customer service could not have been better. Caleb even though a Raider fan was very considerate and went out of his way to make sure we were taken care of. I think I have found my new auto parts store. He even called me to make sure we were happy with the service.