Nealey Tire & Auto Service

I was visiting from out of town when my car started smoking. The Google reviews brought me to Nealy. I was super impressed with the staff. Sheldon and Connor provided great communication and service. They were able to see my car quickly and do the repairs in a timely manner. I decided to get extra work done because of how they handled my initial repair. Thanks for the hard work and attention to detail. It makes a difference and is much appreciated!

First time going to Nealey's for service. I had heard good things and saw the great reviews on Google, so decided to give it a shot. My truck would not crank, so had to get it towed in there. From the first time I talked to Clinton at the Edgewater location, he just made me feel comfortable. The dealer had told me that it would be a week before they could even look at it. Clinton assured me that I would have an answer as to why my truck would not start, that same day, and it was a Saturday. A few hours later, they had a diagnosis for me. They text me a link where I could look at the report on my truck. Clinton then called me a little while later to talk to me about it and explained everything to me. Zero pressure, and Clinton treated me with courteous, professional, and personal

They completed extensive work on my F150 and set me up with a loaner vehicle which enabled me to continue to get to and from work seamlessly. Now my truck runs like new. I cannot be happier with the service I recieved here. I highly recommend having your vehicle serviced here. They were honest, straight forward and delivered on exactly what they said they woukd do. This will definitely be my new home for auto work.

Wonderful experience. Great customer service. I work long hours and the guys came and picked up my car at work which was over and beyond what was expected. I will be utilizing this place for all my automotive repairs going forward. Highly recommended.

Never come here if you are a first-time car owner. They are not mechanics you can trust with your money or your safety. 1. Overpriced & Dishonest Repairs: I first came here for a Maryland State Inspection. They quoted me $1,700 to replace the Rack and Pinion Assembly, claiming the inner tie rods weren't available as independent parts. I later found out this was completely false. To make it worse, they charged over $800 for a "Reman" (remanufactured) part, not even a new one. As a new car owner, I felt trapped and exploited. 2. Ridiculous Diagnostic Fees: When my check engine light came on, they wanted over $200 just for a diagnostic fee. I went to AutoZone instead, where they read the code for free. It was a minor sensor signal issue, and the light went off by itself later. 3. Negligence o