Valvoline Instant Oil Change

NEVER write reviews, but this place deserves it every single time. I went in today and Erik was absolutely phenomenal — he talked me through the entire process, kept things moving, and somehow made an oil change easy and enjoyable. This Valvoline in Edgewater is the only place I’ll go. The whole team is efficient, professional, and makes the experience completely seamless. If you’re thinking about going anywhere else… don’t.

The entire team members that worked on my car were knowledgeable, had great customer service, and explained everything to me before doing it. I never felt pressured and was always given the price and requested my approval before proceeding. Fantastic group of gentlemen!

Nicest staff, been back numerous times now and my experience is always pleasant and super quick. I think this last one was less than 15 minutes from arriving to leaving! Love it and the prices are good (especially with coupons) thanks!!!

I got an oil change from the Annapolis location which went fine, but they told me that I could not get a tire rotation because the lift was broken. Then visited Bowie for the rotation and was given the same story, so I decided to go to edgewater yesterday. They told me the wait was long but come back any day this week and the rotation could be done. I come back 24 hours later and they then tell me the lift is broken and to come back the next day. Wasted well over an hour visiting this location only for them to tell me two different stories about why I can’t get a tire rotation. The people were nice, but I’m convinced they just don’t want to do a tire rotation at this point.

Very short wait on a SAT afternoon, friendly staff, very efficient, they provided heeded advice (yes, an up-sale, but also yes, an important change-out. I commend Hugh, Jahmar, and Jordon for their collaborative efforts. And Think it was most especially Jahmar, at the register, who was top-notch. I will keep coming back because of him.