Nemer Volkswagen of Latham

Need to give a review of Nemer Volkswagen and the awesome experience I had with Christian and everyone else at Nemer VW. I owned a 2013 Golf R about a decade ago and took it to Nemer VW for service. Even though I bought the car from a different dealer, I didn’t have a good experience with the after sale treatment. Nemer VW treated me like I bought the car from them, and that’s why I went back to Nemer VW when I was ready to buy my current dream car- a 2025 Golf R Euro spec. I’ve only owned the car since yesterday (1-6-26) so I can’t yet comment on the car itself, but I know it’s going to be sweet when it gets properly run-in. This is my fourth Golf R, so I am confident it’s gonna be fantastic. I really can’t say enough good things about Nemer, but while the majority of VW dealers are putti

Mathew Sui at Nemer was incredible to work with! The entire process of finding a new car was stress free & actually enjoyable. He followed up with me throughout the week leading up to picking up the car, answered all my questions and helped with setting up insurance.He was very personable and I would 100% recommend anyone looking for a car to go see him!

From the moment we walked into Nemer Volkswagen in Latham, NY, we knew we were in great hands. Michael Mormile was not just a salesman—he treated us like longtime friends, not customers. No pressure, no runaround—just honest, genuine service with a big smile and even bigger heart. Buying a car can be so stressful and Michael took the stress right out of the process. Michael went above and beyond at every step, answering questions, making the process simple, and making sure we felt comfortable and confident. He was extremely patient with all our questions, test driving different cars, and taking up a good part of his day. His professionalism, warmth, and attention to detail truly set him apart. Sales manager Brian was also fantastic—together, they make the perfect team! If you’re even thi

Took forever to get them to test and get parts (I understand parts are taking a while to get but the appropriate testing was not done until 3 visits later). Finally after listening to me and testing the VW care module was faulty they repaired it. Only issue i have is I left something in the back of the Rental and they just took it. I called to arrange a pickup of the items and they "didn't have them".

They went out of their way to get the GTI in the color I liked, in time for the VW loyalty credit. They did a dealer trade with a dealer in CT with just two days left before the promo expired. Everyone’s nice there from finance to sales, parts and service. My first GTI and it is fantastic. Fun to drive, lots of power, decent cargo area, cool tech, great handling. I’m getting 38mpg on the highway in Eco mode. It rips in sport mode!