Nemer Volkswagen Service and Parts Department

Best buying experience I have ever had. Make sure you see Archie. Great sales man who cares about you not just selling you a car.

I brought my Volkswagen beetle in for repair of the housing unit of the ignition. Upon leaving the airbag and the traction lights were lit on the dashboard they are quoting a repair for this as well. However this was not a problem when I bought it in to Nemer. Also the following day driving down the highway through the rain I turn on my windshield wipers work which were also broken and this was also not a problem when I brought it in. I talked to the Manager Mike who was more concerned on the age of the Beetle, focusing only the age of my car! So 11 is old for their product? He denied these problems wete caused by his mechanic even though they are occuring in the same area where these problems now exist. He minimized my concerns and offered to review the car again and at my cost. I asked f

Had the absolute displeasure of speaking with an associate in parts this morning over the phone. Monotone, mumbling, negative customer service energy. Convo started stating he couldn’t look up inventory with a part # (“machine down”) and then said he could at least try and let me know the closest one (sarcastically) was 2000 miles away. Find a new job man

Took the ID4 for a test drive. I'm impressed with it!!

HOLY COW! LOOK AT THAT PLANE ON THE ROOF ON GOOGLE MAPS! I DIDNT KNOW VW SOLD AIRPLANES??