Northwoods Auto and Truck Sales

I bought a 2012 Subaru Tribeca from this place. John and his wife are really good people and I feel his prices are very fair. If you are looking for a reliable vehicle that runs, Northwoods is your place!!!!

Very Very disappointed with the purchase of a 2015 Volkswagen Passat that my husband and I bought for our 16 year old son for his first car. The interior and exterior of the car is the only thing not wrong with the car!! 2 days after purchasing the car we had to take it into the mechanic for what we thought was to do an alignment and have a sensor replaced. Wrong!!!!! $2600 later was the bill to have the car road safe for my son to drive. He was able to drive it for another day then he started having misfires happening so we have to replace spark plugs and coils. The salesman told us nothing major was wrong with the car when we were there looking at it, he even suggested that we take it to a mechanic to have it checked out. I really wish that we would have done that, but we trusted you ins

Im from a couple of hours away so I had someone in the area take the truck I was looking at to a mechanic. It was horrible and the mechanic said the truck needed several thousands put into it for it to be road safe! The pictures from the mechanic were very clear from one look at the underneath that the truck was in bad shape. When they were test driving it they said it felt very bad. Prior to this I talked on the phone with John who seemed very nice but he told me there was nothing wrong with this vehicle and it drove good. This is your vehicle you are trying to sell I feel you should’ve just been honest, there was no way you didn’t know the condition of this vehicle and if you truly didn’t know maybe you shouldn’t be selling vehicles!

Wouldn't buy from this place notified of one check engine light which was 100 dollars, was told everything else was fine. 2,600 later the car was safe to drive in, 300 dollars later i had another two sensors fixed. 5 GRAND later just to get my car to run and get the SLUDGE out of the engine. Its not about the problems its the fact you reassured and said everything was okay now i see why you dont want to do warranties . But its okay taking it on the chin simply dissapointed i dont get to drive my new car within 2 weeks of having it.

The customer service here is outstanding! They went above and beyond when I purchased my car. I will definitely be going back to this mom and pop dealer ship. Reasonable prices on all the cars. And I cannot express how wonderful their customers service was, really caring and down to earth honest people. Thank you so much again, I cannot wait to come see what y'all have for me in the future!