NTB-National Tire & Battery

Manager took great care of me after JSV performance auto overcharged me for a starter replacement job and then apparently left their magnetic flash light stuck to my sway bar link, creating a clunking noise while driving. Smh. I'm grateful ntb was open on a Sunday fortunately and found the issue quickly.

I was driving from Wimberley, Texas to vacation for a week in Galveston. All the way I keep feeling this vibration. NTB was recommended for front end alignment. I called a few other places but no one could get to me. While I was in NTB I had my tires replaced as well. There price on Michelin tires was comparable to other places and they had my size in stock where as other places I checked didn't. It was going to take a few hours so we walked across the parking lot to visit some of the other businesses in the strip center. Gotta tell you, the trip back to Wimberley was pretty smooth

I drove into Galveston on Friday night from Fort Worth. On the South side of Houston, my low tire pressure light came on. This car, a Honda Civic, is very sensitive to low tire pressure so I didn’t think it was anything serious. The tires looked fine upon inspection and it drove fine. But I had time on Saturday morning so I stopped in to NTB and explained the situation. They were happy to check my tires and did find a small nail in one tire but it was in a location that was repairable and they were already working on that by the time they let me know about the nail. I asked to go ahead and pay for the repair while I waited and they let me know there was no charge. They quickly repaired the hole and made sure all four tires were properly inflated so I could safely make it back to Fort Worth

I had a great experience at NTB Tire & Service Centers in Galveston. I came in for an oil change and got a free tire rotation, which was a nice bonus. The customer service was excellent—friendly, professional, and efficient. I was in and out in less than 30 minutes, which I really appreciated. If you’re looking for quick, honest service with great customer care, I highly recommend this location.

I’ve had amazing service with NTB in my home state of NC and I had the same great service here in Galveston, TX! I went in for an oil change. I was quickly attended to. William was very helpful, he answered all my questions, and gave me updates on my vehicle status. I would definitely recommend this location for all your needs!