O'Reilly Auto Parts

I went to get windshield wipers and asked the worker what kind I need for my car. The employee brought me to windshield wipers and said I can choose any, they will all work. I bought a pair, brought them home for them to not be compatible with my vehicle. Ended up going to Ames O’Reilly to exchange them, immediately the lady helped me get the right ones and installed them for me. Ankeny has nice employees but don’t expect them to help you find the correct parts.

Frank performed exceptionally well and was very friendly, going the extra mile to help me get back on the road by assisting me in installing the necessary parts for safe driving. He even taught me how to do it correctly on my own next time, avoiding the mistakes I made previously. I truly prefer this store over all the others because the staff genuinely takes the time to ensure you can drive safely again.

Frank at the Ankeny store has outstanding customer service! I went in for a new headlight bulb and he installed it. He also noticed basic fluids that were low and helped me with them. Highly recommend supporting this business!

They have the best customer service! I went to get new windshield wipers and when I asked how to put them on, the gentleman did it for me and showed me how for next time. He also spent time answering my other questions. It was so helpful! I will definitely come back again. 😊

They were able to help me right away. They used the reader to tell me what the warning light was for. Very nice people