O'Reilly Auto Parts

After visiting the location on cottage Ave and being refused service because they were under staff with 3 employees at the store and no customer insight whatsoever I took a trip to the location on Newport Ave in Rumford and was met by Adam who was by himself and he was able to run the diagnostic test for me. Adam thank you once again! Appreciate you!

I went directly there after checking oil and finding out that I had none, NONE in my engine . I brought a 5 quart bottle (35$) to the cashier and handed him a 100$ bill . The cashier told me that they didn't have enough money to give me change on my bill n offered me no recourse on how to purchase the oil , no offer to give me a quart or two , nothing . Last I checked cash is still legal tender and he mentioned not doing much cash business as a reason why it was my fault . When I informed him I was gonna leave a bad review, his smug buddy said " Thank you " in his best ' my parents voted for trump ' tone.... Screw this particular store , do not recommend *** notice the sign : they didn't HELP n seemed happy to see me helpless

Just wanted to give a shout out to Jesus at the Rumford store. Initially went to Autozone looking for a rear wiper blade for my vehicle. I was given the wrong wiper blade twice. I walked into O'Reilly's, told Jesus what I needed and within 5 minutes was cashed out and had the wiper blade installed. This store will be my go-to from now on.

I shop in this store and I wonder why Google doesn’t allow us to give 20 starts ! They are super helpful, knowledgeable and funny ! The manager Mr Jesus and his staff I are out of this world ! No matter what issue I bring with my cars, he troubleshot for me. Thank you thank you and again, thank you.

This Rumford location is amazing. I've never had a bad experience. The staff is knowledgeable and they always offer to help out. I went previously to get my front license plate re-attached - the gentleman who helped me came out and installed it all for me. Today, I needed to get my headlights replaced (oddly enough they burned out simultaneously) and the manager, Shawn came out to help me install them. Thank goodness he did - we had a hell of a time trying to get the caps off to get to the actual lights.....spent a good 10-15 minutes and a lot of strength and elbow grease to get them unscrewed! SO thankful!