O'Reilly Auto Parts

I don’t usually leave a review, but I was so impressed with the customer service at O’Reilly’s, and the amazing staff deserves a shout out. After having to jump start my car twice to make it there with two kids, I was immediately helped, my battery and starter were checked, my key fobs were replaced, the door was held for me, my kiddo hada lollipop, and only necessary work was done for a great price. Thank you to Max who helped my family. We will definitely be loyal customers here.

AMAZING CUSTOMER SERVICE! My car battery died in my apartment complex and Anny said if I can get myself to the store, then she can have one of her staff get me back to my car to jump my car, then bring my car in. Ended up getting my car jumped by her staff member, and having the new battery installed, in less than 30 minutes! EXTREMELY helpful staff (thanks Anny and Andrew!), great customer service, and good price considering all the free help in jumping my car and installing the battery. I called both AutoZone and Advanced Auto Parts initially and both locations told me I had to come in and buy jumper cables, then jump my own car and bring it in, then they'd see if a battery would fit (not super helpful). Anny ensured they had a battery that would fit and worked with me on the phone bef

I went to O'Reilly's auto to buy a head light bulb for my car and not only did the man at the counter (Eddie) got it for me but he also installed the bulb in my car. Thank You, Eddie for helping a lady out. I highly recommend this place for all your auto needs. :)

Definitely would recommend going to this location!!! Anny went above and beyond to help me with my dead battery. From the time I walked in until the time I left there she showed that she was willing to help me. Not only did she install a new battery but reset my system for my car! Big Thank you to Anny and the crew at Oreilly.

5/5 stars! I had an amazing experience at oreilly’s auto in Groton. For being out of state and stranded, Anny came out her way to make sure I made it home. She manage to change my battery and offer for me to stay inside so I could stay under the A/C. Anny & max were friendly and attentive, and the [product/service] exceeded my expectations. Highly recommend.