Pauli Ford

What to purchase was never a question as I looked to purchase a 4th consecutive Explorer (5th lifetime), but where to buy from was a question. This time was one of the easiest and best car buying experiences, working with Cher & Justin at Pauli Ford Sales in St Johns, Mi. They worked to find the model & trim (ST-Line) I wanted and sought out every discount & rebate, some even after an agreed price. Honesty, integrity and a family owned dealership with truly a customer 1st attitude is what Pauli Ford showed! I'd recommend anyone looking at a Ford, to check out this dealership and talk with the team there.

I knew what i wanted, asked simply for an out the door price and they were the only dealer in the area to just give it to me. Handled 99% of the paperwork online so when i drove in (an hour away for me) everything was finalized except a couple of signatures. Absolutely ecstatic about the process and no run-around, upsells or ad-ons pushed. Perfect experience!

I have been leasing for years with Nick at Pauli Ford. Nothing but the best service from A to Z. He gave me several options on vehicles that fit my family and budget. This dealership is a warm and family oriented when it comes to service. Every employee I came in contact with was super friendly and thanking me for signing with them. Shout out to Nick for getting us the vehicle at a price that fit our budget Shout out to Jennifer for making the signing fast and user friendly. Shout out to Brian for checking in with us to make sure everything was going smooth and asking how our drive to the dealership! Will always be a returning customer to Pauli Ford.

Liked what I saw for selection and pricing. Everyone was courteous and welcoming. Process was handled smoothly by all. Took care to ensure the vehicle was fully prepped and made sure I was comfortable with all the features. Did my dad solid when they sold him his truck before me. People you can trust to do the same for you too.

Kevin was absolutely great to work with. He was very patient and answered all of our questions. No high pressure, always friendly and professional. I have worked with Pauli Ford sales and service for years and will continue to do so.