PDQ Car Wash – Soft Touch Xpress in Menasha

Avoid this location. I paid $22 for a premium wash on a 55° day when every other wash in town had a line. Now I know why this one was empty. I had to go through twice because the truck was still soaking wet and covered in streaks after the first pass. Even after the second wash, it was covered in water spots and still had bugs on the hood (see photos). The attendant only sprayed the rear of the truck and completely ignored the front both times. The conveyor belt moves so fast you’re through in about a minute, which gives the dryers no time to work. Worse yet, they loaded the car behind me so close I couldn’t even see their grill in my mirror—extremely unsafe when there were only two cars in the whole lot. An employee was supposedly "monitoring" my second wash because I complained, but they

Went to get a wash with a full service car wash gift certificate. I found out this location was not full service, fine I agreed to just take a lower priced wash so I did not have to go to another location. They would not let me do this. I was essentially agreeing to be ripped off, but I was turned away. Update- after this review, I was contacted and management understood my frustration and agreed to make it right. I do appreciate that.

It’s great to finally find a car wash that takes pride in cleaning your vehicle inside and out. Makes your truck look and smell great

Got the $17 wash, wash is good got my rims cleaned off better than most places. 3 stars because right side of truck didnt get dryed like the left side. The free vacuums are pretty weak. So I still get to go somewhere else and get my truck vacuumed out.

The employees were nice and helpful, it was fast and easy and they have free vacuums as well. I got the Premium wash and it wasn't worth the money in my opinion. I still had dirty spots all over my car, especially on the front, and the dryers didn't dry my car off well, the whole back end of my car was wet and it left dry water spots all over my windows.