Pep Boys Auto Service & Tires

I found a great sale online from Pep Boys on four all season weather tires and installation that fit within my budget. The online shopping experience was seamless and I was able to set an appointment on a day and time that was convenient for me. Upon arrival of my appointment, Jamie greeted me, and within minutes, my car was being worked on. Jamie was also informative with other service options I had questions about. I was in and out less than 2 hours and I couldn't be happier with the service at this location.

I don't even want to give this place 1 star! We had an appointment for 11 am to get my car diagnosed for a car alarm randomly going off and my windshield wiper fluid not coming out and it's been 4 hours with NOTHING DONE ON MY CAR. My husband works nights and he has been at the store the whole time waiting for them to give him any information and when he finally asked they said the mechanic had other things to do. My husband should be asleep because he goes into work at 9 pm. We had an appointment, what I needed should not have taken more than an hour to do! Don't waste your time here.

Went in for a new head light for my Jeep, was instantly greet by Bryan who offered great options that would be needed. The wait time was no long and all and the job was competed fast and without any hiccups. The price was extremely reasonable, but Overall everyone was amazing and Thank you again Bryan for your assistance and kindness

If I could give 0 stars I would. Had a damaged tire they claimed couldn’t be patched….500 later and a second opinion that tire was fixed and now just serves as a spare…which would be fine but what made me write this review is when I picked my car up they 1. DIDNT PULL MY E BREAK ON MY MANUAL CAR LEFT IT IN NEUTRAL SO IT COULD HAVE ROLED AWAY. 2. Put my tire on top of all of my stuff in the back seat staining my sweater and breaking a cup I had. 3. Left. It. Unlocked. So I wouldn’t go here unless you want to be scammed and/ or risk getting your car stollen. Front desk girls nice though.

Had an appointment today at 830am ,showed up,mind you I took off from work to get this handled... to the front desk guy telling me he didn't have anyone yo do the tires... guess I'm missing another day tomorrow from work. No call,no heads up. Gentleman at the front desk was very nice and apologized, but damn man I don't think I'll be using pep boys after tomorrow.