Pick A Part
Stafford, VA · Auto parts store
- Address
- Pick A Part, 164 Norman Rd, Stafford, VA 22554
- Phone
- (540) 659-6800
- Website
- www.pickapartva.com
- Status
- Closed · Opens 8:30 AM
Pick A Part is an auto shop located in Stafford, VA. It is one of 104 auto shops listed in Stafford. Its 3.4-star rating is slightly below the Stafford city average of 4.3 stars. There are 10 photos associated with this location.
Hours
| Friday | 8 AM–4 PM |
Customer Reviews
All in all an easy place, especially vs a previous parts picker I went to in Manassas. Super chill staff and fairly well organized. Entry was only $4 for two people and they hooked me up with the exact row the cars I needed were in. Fair pricing as marked on the website. Cars seemed fresh and others seemed respectful in closing doors and hoods to keep parts in better shape. I was looking for jeep trim and diff parts and they had plenty of compatible models in a similar area.
May be good as a “u pick it” lot but heed the poor reviews for parts they get for you. Extremely disorganized and shady. I’d found a door they claimed was in perfect condition in car-part.com but after getting the runaround over four calls trying to get a photo / confirm condition I decided to head out anyway to get it and some trim pieces. You have to pay before you see the part. The crew tried to place it in my car without me seeing the big scratch on it. The manager initially refused to let me return it, implying that I was lying about being told it was in perfect condition. It wasn’t until I told him that it was listed as perfect on car-part.com (verifiable) that he relented. Clear bait-and-switch attempt. Customer service was bad in other ways; miscommunication between the staff tha
I have been to sevral junkyards now, and this one by far was the best. It is organized well, they have a designated parking area (not always the case wirh other places) and they clearley cycle out vehicles that are picked clean. Overall I will be coming back when they get new inventory.
I purchased an alternator for a Honda odyssey for a repair for a customer. The salesman tells me there is a warranty on it and the signs outside state it can be returned any reason for a refund. The part they give me is junk and doused in oil so my mechanic tells me it’s no good and will mess up the car. We are forced to buy another alternator from somewhere else to complete the repair in a timely fashion. I go to return the part and they say unfortunately all we can do is charge a restocking fee for 35% for a refund. The signs outside are misleading and lie about what can and can’t be done. This is bad business would not recommend buying from here. They will scam you
Wish I could give zero stars. This place is a scummy joke of a business. Called and asked about a sun visor for a vehicle. Takes half a second to pull but it was in there private lot so they had to pull it. Guy said it would be $35 and they would check and call me back if they had it. Cool. Never got a call so figured they didn’t have it. Called back a few weeks later with new inventory and now George in the sales office said it would be $60. I explained our previous conversation and he said “well do you have a name of who said that”. Obviously I don’t remember who I spoke to 3 weeks ago. So does that mean they just arbitrarily assign prices? He said “I can’t do $35 on a new car like this”. The vehicle is 6 years old?? What a complete joke. Save your money and drive to MD LKQ. Literally $1
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.