Pick Your Part - Grand Rapids

I have been trying to get them to pick up a vehicle for 3 days in a row now. It keeps getting scheduled for a 2 hr window. No one calls or shows up. Anytime I call, I reach a call center where they all say the same thing and are unable to help in any way other than rescheduling. They claim they have no direct number to the wayland location in michigan. I've wasted 6 hours between 3 days waiting for them to arrive or at the very least call and say they cant make it. I'm to the point where I think I need to drive to the brick and mortar building to speak to someone.

They way over charge on their prices. Look online or eBay before buying anything used they over charge at least $50 for use stuff you have to pick yourself. I ran into multiple things that they way over charge and told the cashier he charge me more than when it was use and gave me an attitude when I said I’m returning it. This place is trash if you don’t believe look up the stuff yourself!!! I showed one example in the pictures I attached. They Charge $169 for a seat belt you have to go pick yourself and you can get the same one for $66 on eBay.

Way over priced.. i paid $350 for the things i needed but also went to wellers after for price difference and everything i needed was only $245 .. so $105 difference that's wild.. you guys need to adjust your prices for sure.. hood at wellers is $54 hood from you guys is $81 that's a big difference

Better off going to buy brand new the prices here once you pay for gas to drive there then pull the part your self If I was charging someone to pull parts then they had to pay these prices he would be able to buy parts cheaper brand new or go to weller or Lucky's half the cost

Always fun trekking through here and the staff is very friendly! Well organized and makes finding what you need simple.