Pleasant Car Care in Watertown

We had a PPI done here, and it was extremely professional. Everything was explained in great detail, and the staff were very friendly. 10/10 — I would definitely come back. It really gave me peace of mind about purchasing my car.

I had a fantastic experience with this mechanic shop. Despite my past negative experiences with mechanic shops and dealerships, this was the best I’ve ever had. They provided a loaner vehicle during major repairs, allowing me to continue my daily activities. They also showed me the issues with my car, not just telling me what needed fixing. Their transparency made the repairs worthwhile. I highly recommend them for repairs.

I was amazed how helpful and knowledable and how friendly everone was. I had some grinding noises start from the front suspension and steering of my wife's 2016 Subaru Forester. I called them in the morning and they asked me to come in right away. They inspected the car and diagnosed the issues in less than an hour. My past experiences with Subaru service departments have been: 1) The service appointments were usually weeks out. 2) There was a charge for some of the diagnostic work, only waived if I asked them to get the recommended repairs done. With Pleasant Car Care, there were no such constraints. They diagnosed the issues on the same morning and showed me each one under the car (they even used a borescope camera to show me hard-to-see places) and without any strings attached. They mad

One of the best garage experiences I've ever had. Knowledgeable and helpful people that not only picked me up and dropped me off but also gave me a loaner for numerous days free of charge. Highly recommend this place. Also got a chance to talk to the owner. Thank you so much Andrew and Gary!

The best car experience I have ever had. So helpful and caring, always showing me what’s wrong and explaining it to me in a way I could understand. I truly won’t go anywhere else with my business in the Boston area