Precision Body & Paint Gresham

This is the best experience I have had with an auto body shop handse down. From sending in pictures and getting a reasonable quote to the ongoing updates from estimator Theresa to the easiest day-of experience of dropping off my car with Stephanie and getting transport back home and then a drop off at my house....I am floored by the customer service and absolute professionalism of this shop. Did I mention my car looks amazing again!!

I was referred to Precision Body and Paint in Gresham by Gresham Subaru after some body damage, and I’m really glad I went with their recommendation. When I called, they got me in right away. I drove down there and worked with Stephanie and Teresa, and both of them were awesome. They kept me updated, got the teardown done in just a couple of days, and handled everything with my insurance. Even though my vehicle ended up being totaled, they still made the whole experience as painless as it could possibly be. I didn’t get to see their actual repair work, but the way they handled everything on the administrative side, along with their empathy and communication, was honestly a 10 out of 10. Releasing the car to my insurance was super easy too. I came in, signed one thing, and that was it. Th

I chose Precision Body & Paint over the shops in my insurance’s network because they are Toyota Certified—and I’m beyond grateful that I did. From day one, they fought my insurance on every detail to make sure my car (which I’m the original and only owner of) was repaired properly, according to manufacturer procedures and using only OEM parts. My own insurance wanted to cut corners with used and aftermarket parts, and Precision refused to let that happen. Teresa was an absolute pleasure to work with. She is incredibly knowledgeable, competent, and truly advocates for her customers. She kept me updated throughout the entire process and made sure my car was repaired the right way, even when that meant going back and forth with the insurance company repeatedly. Stephanie at the front desk wa

Both Teresa & Stephanie in the office are out going and good at communication. Although the job had some delays and took longer than I would like the repair was really good. I would recommend using this shop and would come back again. I would suggest that upfront you have a conversation regarding time frame for repairs so that you know what to expect. I appreciate the good service & quality repair work, the car looks great 👍

Here’s a punchy version with those added points—still sharp, still credible, and still not ranting: --- **Punchier Review (with added details)** I brought my Corvette to Precision because they specialize in Corvettes. Big mistake. The car sat there for five months with **no progress** while they argued with State Farm, and the communication was almost nonexistent. My contact, Theresa, almost never responded to calls or emails. Weeks—and even months—went by with no updates, no options, and no real project management. I eventually became so frustrated that my dad’s insurance agent had to take over just to get any information. In the end, Precision claimed they “fixed it the only way it could be fixed” and said they covered the extra cost themselves. They also “did me a favor” by waiving