Preston Auto Body of Wilmington

No one wants to get a dent in their car, but if you do Preston Auto Body is the place to go! From start to finish they were so friendly and professional, explaining to me the entire process. They arranged for my rental pick up and return. Trey does an excellent job of keeping in touch throughout the process. I mean it, everyone who works there is the best and my car was repaired beautifully!

I ran into a pile of ice at the end of my driveway. The front left valence broke in multiple places. I contacted my insurance company and was given several body shop options to get a quote from. I selected Preston Auto Body and wasn’t disappointed. The staff at Preston were able to get me a quote appointment for the next day. They are friendly, polite and professional. They were upfront about the work needed for the repair. The they took the time to listen to my concerns. The work was completed without any drama or delay. The quality of the work exceeded my expectations. Hopefully I won’t need body work services again, but if I do, I’ll be going to Preston Auto Body for repairs!

Shamar!!!!!! This young sir put me at ease when I brought my truck in to be repaired with only 1,400 miles & temp tags still on it.😩🥹😄 the front bottom bumper was beat up by rubber blown from an 18 wheeler. I later learned that a blown tire from an 18 wheeler is called an alligator.🤷🏾‍♀️🤦🏾‍♀️. Well, the alligator won, BUT Shamar assured me that my "blackbeauty#2" would look as good as new when they were done. He came through with his promise.👍🏽🙌🏾👏🏾🎉🎊 The customer service from start to finish and the quality of the work were exceptional. Being in the customer service/event industry for over 40 years, I know good, great and exceptional customer service. Shamar and the rest of the staff at Preston Auto are in the "exceptional" category. I asked if I could get my truck by a certain date,

Great work! I’ve had Preston Auto Body of Wilmington perform their services twice now and am very satisfied with their work. Highly recommend. The image below is the rear of my RAM which they rebuilt after an individual ran into me while at a complete stop. Like new. Thank you for the attention to detail.

I had an excellent experience with Preston Auto Body and couldn’t be more satisfied with the service from start to finish. A huge thank you to Shamar, who went above and beyond to make the process smooth and stress-free. He was incredibly helpful during the estimate and kept me informed every step of the way throughout the repair. His professionalism and communication made a big difference and truly stood out. Leah was also helpful contacting the insurance company and dealing with rental car setups and all other essentials during the repair. Great team! The repair itself was done flawlessly, and my car looks like new again. The team at Preston Auto Body clearly takes pride in their work, and it shows in the quality and attention to detail. Highly recommend this shop—and if you get the ch