RAPS NAPA Auto Parts

Nice big store. Lots of car care stuff for sale, tools as well. Friendly knowledgeable staff! Good prices.

One of their drivers tried to run me off the road. Driving like a maniac. I have a video of it. I've been driving for 15 years and never experienced something like this. You should seriously have a talk with whoever was driving. This occurred at around 5pm on November 26, 2024.

I just relocated to Rhode Island and as a DIY Auto Guy I Needed Two Muffler Clamps which they had in stock, so I picked them up only to find that the Internet Search indicated a 2.5" Clamp when I actually needed 2" Clamps. I Called Randy to let him know of my dilemma as I had already removed both clamps and he assured me he had the clamps I actually needed and had them waiting at the counter for me when I arrived. Now That Is Customer Service!

Super disappointed with the lack of hospitality when I walked into the store. The employees seem to be mad at their customers. From someone who has been in customer service for over 25 years, this was one of the most horrible experiences I’ve ever had in a retail outfit. If you hate your job that much you should look for a solution- not take it out on customers

My girlfriend stopped by there yesterday inquiring about some fix a flat. Got into a heated debate about it with one of the employees until the employee that was supposed to help her said "She's a woman, she doesn't know what she's talking about." And that she shouldn't be driving a car that was "Obviously designed for men". She was driving my car. Now, my woman has been around cars her whole life and works on them, and covers the maintenance on our cars since I'm away at work a lot. It's one of our common grounds, and the fact that this sexist bs is still here in 2025 is downright appalling.