RoadrunnerTowing

We had a great experience with this tow truck company. It was very early in the morning when my daughter got a flat tire and had to leave the car in the Hobby Lobby parking lot. They arrived quickly, were friendly, and very helpful during a stressful situation. Their response time and professionalism really stood out. I would definitely recommend them and would use them again if needed.

Tesla’s first recommendation was this place, and i’m glad it was. My car was completely bricked, couldn’t even get inside. Robert knew exactly what he was doing and was able to get it up (and down) in less than 5-10 minutes. I had Incredible and very professional service by him! Definitely going to be my go-to San Antonio tow providers.

The lady on the phone was very nice. However, the guy who showed up was very unprofessional. He tried to drop my car in front of my neighbor's house. Then when a asked him to drop it in front of my house he said no because he felt my car could be turn on and moved. After my car DID NOT turn on he proceeded to use a jump box and drove it with the hood up on to my side. If that's not bad enough he told me if I didn't move my car in 2 days that they will come back and tow it. The 2 stars are only for the nice lady on the phone.

Chris was great. The company is always prompt, professional, and reasonably priced. From start to finish-(phone call, dispatch, arrival and drop off) was an hour and a half- on a Friday night! Amazing! I have free towing with USAA- but have always used Roadrunner to avoid the headaches. Whether it’s a guardrail in the rain, or the infamous car thieves that seem to love this truck as much as me- They’re the only bright side of breaking down. 2000 Ford F250 7.3 Crew Cab 459,329 Miles

Although my complaint isn’t about service provided, I still find it important to share. One of their drivers was driving extremely recklessly down the road yesterday on Halloween day with children walking through the neighborhood. Not only was he honking at people, he was turning on some type of flashing colored lights on as if he was actively picking up a vehicle even though that wasn’t the case. He was then driving over the speed limit through the neighborhood. Although I cannot give an exact speed, it was clearly too fast for neighborhood speeds. I got the truck number and am going to report it to authorities and to the management for this company— he has no business driving professionally! If he drives that dangerously in a company vehicle, there’s no doubt he drives even more aggre