Rocklin Automotive

I had an issue with my car seat [it was tilted forward and stuck] and took it to be assessed. I was told the total repair with the part needed and labor would be $1400 and was charged $200 "diagnostic fee" in which I was told a mechanic would see if he could somehow get it to move back in place. They essentially did nothing. I drove home and secured a young man who is not a trained mechanic which came the next day and had the car seat fixed within 15 minutes by spraying it with lubricant. I find it shady that they charged me $200 and a trained mechanic couldn't figure it out, but a young man untrained as a mechanic figured it out. And had I listened to them and ordered the part it would have cost me $1400!! I called the owner and left a message with Bobby to have him call me back. No call

Every time we have had an issue with our Chevy Tahoe, Bobby and the crew have diagnosed it very quickly and have always delivered it back before the set time frame for repair they have given us. The staff goes above and beyond and they have the best customer service. It is really hard to find a good mechanic and I couldn’t recommend Rocklin Automotive more.

Mark took time to explain what was going on with my car several times and in as much detail as I asked for, even going so far as to show me a diagram of the inner workings of my AC system. Their AC diagnostic service includes a recommended free return inspection after 7-10 days to ensure that the fix that they implemented was fully effective.

Had an urgent repair that arose unexpectedly during my morning commute to work and needed to have it repaired so my vehicle was at least drivable. Called Rocklin Automotive and they were able to fit me in during my lunch break, quickly diagnosed the problem and was very communicative during the entire process. Had me on my way in less than two hours, start to finish and my vehicle driving down the road for another day.

Marc and Bobby were great! Marc contacted me with updates and was very transparent about cost and possible solutions. I would definitely recommend and will return here for future service needs.