Shell

Palatine, IL · Gas station

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Palatine
#54
of 131 shops
City Percentile
16%
rating percentile
Address
Shell, 20190 N Rand Rd, Palatine, IL 60074
Phone
(224) 677-6182
Website
find.shell.com/us/fuel/12832269-20190-n-rand-rd/en_US
Status
Open 24 hours

Shell is an auto shop located in Palatine, IL. It is one of 131 auto shops listed in Palatine. Its 3.5-star rating is slightly below the Palatine city average of 4.3 stars. There are 10 photos associated with this location.

About Shell

20190 N RAND RD is a service station located in DEER PARK area. This service station has a variety of fuel products including Shell V-Power NiTRO+ Premium Gasoline, Shell Midgrade Gasoline and Shell Regular Gasoline. This station includes a C-Store... More

Hours

SaturdayClosed
SundayClosed
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Bosnian Aj · Nov 2024

Used to he great $35 for premium wash Touchless have to pay extra for vacuuming. The biggest kicker is the car wash is always broken you can get better deals from an actual car wash. I hate to write this review but when the car wash is broken several times a month and I’m paying $35 a month. As other reviews said it used to be great

★☆☆☆☆ 1.0 Tytus · Oct 2025

This morning I went through the car wash (which I have a monthly subscription to) and noticed that no soap was coming out of the jets at the beginning of the wash. Everything else during the wash seemed to be fine. The 1 star is not for the car wash, as I tend to not have too many problems with it, but with the attendant inside the store. I stopped into the store to let the attendant know so it can be looked into. To be clear, I wasn't looking for a refund - just wanted to bring up the issue. The attendant (didn't catch his name, but short Indian guy with glasses), proceeded to immediately argue with me telling me the wash is working fine. He pointed out to window and said "see there's a car going through now". He proceeded to make claims I wasn't using the wash properly and pulling up to

★☆☆☆☆ 1.0 Matthew Jenkins · Feb 2026

Just went in there and attempted to buy some nerds that have a huge display shipper and sign that says two for six got up to the counter in the Indian cashier rank them up and I informed him that they were two for six and he said despite the sign because it wasn't in the system he doesn't know what to do so was going to charge me $10 for two, told him to reach out to his manager and he literally stared at me like he didn't know what to do I mean come on true North do better Don't put signs out if you don't have your trap staff trained

★★★★★ 5.0 Kateryna Kuzmin · Jul 2025

Nice and clean gas station. Everything works here for a change.

★★★★★ 5.0 Mike M · Dec 2024

BIG TRUCK FRIENDLY Despite what people say…. I use this car wash on average 4 times a week with a subscription plan. It’s been out 5 times in a whole year. Never damaged anything. It’s not perfect , but I have more use than most and it’s great. Inside …. People are cool , place is clean, it’s a gas station for gods sake. 8 person crew vs 1000 customers a day, give them a break !

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Restroom ✓ Car Wash ✓ Diesel Gas ✓ Propane Exchange ✓ Air Pump ✓ Atm ✓ Car Vacuum ✓ Convenience Store ✓ Restroom ✓ Credit Cards ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Gas stationCar washConvenience store

Top Auto Shops in Palatine

NameRatingReviews
Go Gonzalez Towing★★★★★ 5.020 reviews
Harry's On Rand★★★★★ 5.020 reviews
Stephens Automotive, Inc★★★★★ 5.020 reviews
Infinity Auto Haus★★★★★ 5.020 reviews
Cordero Auto Detailing★★★★★ 4.920 reviews
Auto Collision Rebuilders★★★★★ 4.920 reviews
A & L Auto Body★★★★★ 4.920 reviews
Palatine Shell Service, Inc.★★★★★ 4.920 reviews
Proshine Complete Autocare★★★★★ 4.920 reviews
Arlington Acura in Palatine Parts Department★★★★★ 4.920 reviews

This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.