Smoky Mountain Collision Center

Had a passenger door issue where the vehicle rolled back and the door twisted. Was unable to close without lifting due to fitment. Took it to get their opinion and they were able to fit us in and were able to adjust the door without having to replace the door for a fairly reasonable price. They showed us the issues prior to the repair and laid out the expectations. Hourly rates are reasonable (especially for 2025) and service exceeded our expectations.

Probably one of the worst body shops in the state. Came for a estimate, glad I got a second opinion. He said my total would be round 15K! I went to Steve dodgen which is in the same town and only paid 2K for the replacement of the bumper. I don’t mind paying so it’s worth your time but the difference in estimates made me sick. I wouldn’t bring a go kart to them let alone a car. Also the attitude of the owner is this overly nice condescending dude that argued with me saying there is damage in places and I looked seen nothing and asked where and then he says he don’t know if they was damage there actually. Just a robber without a mask is my opinion of this shop

A great and heartfelt thank you for the excellent and friendly service and workmanship goes out to you. The job done on our car is superb and was performed with meticulous detail. Your company receives the highest recommendation from us for the outstanding and caring service we experienced at your establishment.

Tim was extremely polite and professional! And let me know everything needing to be done with my car and got me an estimate in an amazing time! Very good customer service !

Talks a big game about how they don’t use cheap bondo products and that’s a lie. Several places cracked and falling off not even a year later. I showed them their handy work and now my car is ruined. Blame Covid for not fixing my car they got paid to do right the first time 😡 never once returned a call or to offer to fix their terrible job. They don’t deserve one star review. I wouldn’t take them a bicycle to paint.