Stride Rent A Car

David M. provided outstanding service while assisting me with my vehicle. Despite a few initial confusions, he took the time to explain everything clearly and thoroughly. He made the entire process smooth and efficient. His professionalism and bilingual communication skills were truly appreciated and made the experience even better. I highly recommend his assistance.

DO NOT RENT FROM NEXTCAR!!! Absolute worst company to rent a car from Tried to save a few bucks and spent more than if I went with a reputable company. First off. I was forced to buy collision insurance because I didn’t have it in my personal insurance. It was cheaper to purchase comp and collision insurance from them than just to get collision insurance? I bought their insurance because you can’t rent a car unless you get their insurance. Even if you did have your own full coverage. The customer ahead of me had total full coverage personally - but they still made him get the company insurance Later I come to find out that their insurance covers absolutely nothing and doesn’t protect you at all. Oh. The video call!!! You can’t talk to the service reps at the rental location to finish

Worst car rental experience I’ve ever had – scam This was by far the worst car rental experience I’ve ever had. To start with, the place looks nothing like a professional rental agency. The shuttle took over one hour to pick us up at the airport, and during that time it was impossible to contact the company — no one answered emails, phone calls, or WhatsApp messages. When we finally arrived, we were taken to a dusty, improvised booth and had to communicate with an agent only through audio and video, which already felt extremely unprofessional. What was advertised as a “cheap rental” turned into a nightmare. After spending more than an hour in the process, we were informed that a USD 5,000 security deposit would be required. After a lot of complaining, a supervisor approved reducing it

This car rental is a total rip off and robbery. First of all make sure you have $1350 on your card for security hold. I rented this car and soon as I drive off engine light came on saying oil need to change and the press start on the key does not work. The service sticker on the car was expire one year ago. These people are buying crash car and redo for rental at a cheap price. Spare wheel was also soft on air in the wheel. This company is cheap but a total rip off. Pay a few extra dollar and get a better deal with headache free. What’s most important after you rent the car and if anything happens you cannot get hold of anyone on the phone you have to go over to a location to get help which is very nasty. Prepare to handle your own emergency.

The staff were attentive, but the manager, Joel, was extremely rude and condescending. We were visiting from out of town and our car was towed after parking somewhere we shouldn’t have. When we asked about the process to retrieve it, he sarcastically said, “Is it my fault the car got towed?” instead of offering any help. We were simply trying to understand what to do in an already stressful situation, and his dismissive, unprofessional attitude made it worse. I would not recommend renting from this establishment.