Sullivan Honda Service

I bought a used 2017 Accord LX from a terrific dealership/mechanic in NM, CT but the service engine light came on a couple of months later. I knew the Honda Dealership would have the best diagnostic tools, and they are incredible. The Service Management (who are top notch, and extremely adept at interpreting work needed and done) referred to my mechanic as "The Professor". And he was outstanding, honest, diplomatic and extremely knowledgeable. Bottom line I left with a reset light and an honest answer with no pressure at an extremely fair 'one hour of labor diagnostic' for multiple issues. I will be back. Highly recommend. And Thank You. <3

Sullivan Honda did initial oil change and inspection for my new CR-V. That was pretty quick and thorough. I was very positively impressed by the measures used to protect customers and employees from COVID-19. In fact, when I took my wife's vehicle to a different brand's service, the difference was stark. Sullivan Honda demonstrates they care for their customers and each other by taking the extra precautions needful at this time.

I just had oil change, tire rotation and fluids topped and checked. A recommended 10,000 mile service. I feel as though they rushed. Half way home on the highway my low tire pressures message came on. I was so nervous. I pulled over and called Honda service. They said I needed to collaborate after just having tires rotated. They walked me though the procedure to do so. The service mechanics should have taken care of this. The bill was $140

I went for a check engine light and was told it would cost 120 dollars for a diagnosis. I was told it was a sensor and they could not get the part .120 dollars and check engine light still on.

Sullivan Honda is courteous, professional, and absolutely the best around when it comes to service! They literally are second to none!