Sullivan Tire & Auto Service

I love the Fairhaven Sullivan's team. They truly take care of their customers. Go in for an oil change and they also put air in my tires. A crew of amazing mechanics and front staff who walk their customers through all options. Pulling for the best price and quality. A place where any women woh may or may not know about cars can feel safe they are not being screwed over. You are an equal in their eyes.

The Fairhaven store manager Amanda is amazing. I had a new starter installed in my truck about 4 weeks ago. I was experiencing issues very similar to the issues I was having before I had the starter replaced. I brought the truck in to see what the issue was. Amanda was very responsive and got my truck right in to inspect what the issue might be. After careful inspection of the work they had done on the starter they ran other diagnostics and found it was my battery cold cranking amps was very low. She promptly ordered the necessary battery fo my truck and literally had me back in working order in less than an hour. I was very impressed with her concern of making sure the past workmanship was not and issue, quickly diagnosing the problem getting me back on the road. I have been using Sulliva

What an awful experience, I was typing up my story, but let me save you time. JUST DONT GO THERE. My experience was so bad I called customer service to make a complaint, that was another waste of time. And save your A.I. written apology on this review its meaningless like your company. Your review response will not get me back in your business nor will I tell every one about how bad the service is. I took time out of work unpaid to sit and wait for 2 hours to tell me we dont do anything with aftermarket parts. YOU SHOULD MENTION THIS TO PEOPLE. FYI Sullivan tire won't touch anything other than OEM. You should tell customer this before they waste their time like I did. Well like I thought a fake review response, I am happy you had a human respond, So you say I should have explained I ha

I went to Sullivan Tire to get an alignment for my car, which is in great condition. I’m a mechanic myself and take good care of all my vehicles. My car has four brand-new wheels and tires — all I needed was an alignment. Instead, they told me the car needed a bunch of parts (which I know isn’t true) and refused to do the alignment. It honestly felt like they were just trying to sell me their own tires. They also wouldn’t install the new tires I brought unless I paid $75 per tire just for installation, which I found unreasonable. I really hate to leave a negative review, but I think it’s important for the community to know about experiences like this. A lot of people don’t know much about cars, and it’s easy for shops like this to take advantage of them. Hopefully this helps others make

The air pressure indicators in 2 of my tires were malfunctioning. The service at Sullivan's was quick and the people there were extremely helpful and courteous. I definitely recommend them.