The Boulevard Senior Living of St Charles

I am a fairly new resident at the Boulevard. Inam so impressed by the welcome and friendliness of both staff and residents. I love the dining experience and the opportunity to meet new friends. Love having a washer dryer in my apartment. Best decision I’ve made in a good while.

If I could give this place zero stars I would. DO NOT send anyone you loved here, especially to memory care. Some of the staff are amazing, but the company, director and head of nursing only care about money, not the residents. Independent living residents get the most, assisted get what’s leftover from independent and memory care get whatever is left over. 1/2 a sandwich or burger. Dessert that was served 4 days earlier to independent and assisted living. Chair seats are cracked and cannot be sanitized properly. Outdoor space has 4 chairs and full of weeds. Absolutely ridiculous how they are treated. When you come with concerns, they listen politely then tell the staff how horrible you are to complain. If you put your loved ones in here, please put in cameras so you can monitor them and t

Everyone is so friendly and anytime I have an issue they help get it taken care of. The food is wonderful! Making lots of new friends.

My grandmother lived here in the last few months of her life. And though the last few months were difficult to say the least, Boulevard truly helped and ensured she had a home with them. They were always kind and courteous to her. Specifically, Kelly Arnold was very helpful in these final months. Though it was not always easy to care for my grandmother, the employees always did so with a smile on their face. This place is a welcoming and joyful community for anyone who joins it.

I have a family member who has lived in the Assisted Living area at The Boulevard since September 2023. My husband and I toured several facilities on behalf of our family member and The Boulevard had everything and more that we could even think to look for in a thriving community for our family member. From our first tour with Paige, we felt very confident about the decision we were making for our family member. The staff here are all amazing and their proactive and transparent communication is just one of the reasons our family member is doing as well as she is at this stage in her journey with dementia and aging. I have never felt burdensome when I call with concerns or questions for my family member. If I had to pick my top three reasons for why The Boulevard St Charles is a safe, trust