Tiki Express Car Wash

Over the past 2 months I’ve been to Tiki Carwash Express twice and both times I heard a very loud “pop” right as my truck was exiting the wash. The second time was this past Sunday, March 1st. When we parked and I started wiping my truck down, I noticed my sunroof visor/deflector had snapped on both ends. I immediately filed an incident report and was contacted Tuesday by the manager Chelsea. Unfortunately, I was told that because of things like weather, wear and tear, and my vehicle being a 2017, they “usually don’t cover” items like that. For context, my truck is kept under a carport and isn’t exposed to direct sunlight or harsh weather that would cause something like that to suddenly snap. And the deflector has been in place for 4-5 years with no other issues. I’ve always been someone

Great experience at Tiki Car Wash! The service is always fast and friendly, and my car comes out looking spotless every time. I really appreciate that they provide cleaning supplies at the vacuum stations it makes detailing the inside so much easier and more convenient. Excellent value for the price. Highly recommend!

Organized and well maintained car wash. My truck was coated in bugs after driving from Florida. One pass through the wash and they were gone! Highly recommend. If you’re in the area full time, the annual rates are a deal.

I had the best experience today at the car wash. I got my truck washed pulled over to vacuum it, and realized the back of my truck wasn't clean. Talked to a gentleman working the vacuum area and man did he show me the most professional and best costumer service I have seen in many years. I'm so happy with the interaction and the way it played out they have definitely earned me as a costumer. They rewashed my truck and even came to check on me again after it was all over with. Thank you to that nice young man, and his professionalism.

As a parent of a 3-year-old boy, I've noticed that most toddlers are fascinated by trucks, cars, building blocks, or even video games. However, my son Kyuss has a special fascination for car washes, particularly the Tiki Express in New Bern. Initially, he was scared of the sounds and lights, so I would hold him in my lap while we got our car washed. Now, he’s completely captivated! Kyuss loves watching YouTube videos about car washes, especially those by HandyMan Hal and Cowboy Jack. We've even created a family tradition called "Carwash Fridays." We’ve visited every car wash from New Bern to Havelock, and whenever we go out of town, we make it a point to stop by a car wash. Since your grand opening, he has been hooked on Tiki Express. I want to commend your employees for their outstanding