Toyota Service

Juan Melendez told me 1/2 hour for my state inspection, 1 and 15 minutes I left, the car did not even make it to the service bay….

I love this dealership I have bought 2 and leased 3 cars from here. The service is incredible and the service area is a really comfortable place to wait for your car to be repaired. Highly recommend if your in the need of a new or used vehicle. There is also a small snack bar for lunch or snacks

Had a remote starter installed here. The next time I went to drive my car, the colors on my dash display are all messed up including the backup camera. I called and said I think a wire must have come loose or something while the remote starter was being installed. They said bring it in and they wouldn’t charge me to diagnose the problem and if they determined that it wasn’t related to the remote start installation they would let me know before doing any work. When I got there, a guy pushed a few buttons in my display settings and said it does seem like a loose connection. But now they want me to agree that if they run the diagnostic and determine that it’s not the result of an error during the remote start installation that I will pay the $120+ diagnostic fee (the one they said would be fr

Went there for an oil change, the technician spilled oil on my engine, leading to an overwhelming smell of burning oil anytime I turn the vehicle on. Tried to follow up with the service team for several days. Never got a call back. When I call them, they hang up or I am disconnected;the worst customer service of any Toyota dealer I’ve been to. Edit: I found out why, they didn’t put the oil cap back on and oil spilled all over my engine

This dealership will pack as much car services and make you wait - even if you have an appointment. I was informed about a 2 horas wait max for oil change, tire rotation and coolant flush. It’s been 3.5 hours of wait already and when questioned about the wait they answered “the Technitian got stuck in other car, another 30 min ok boss?”. Customer service is terrible - will never come back.