Tri-City Auto Care

Durham, NC · Auto repair shop

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Durham
#64
of 477 shops
City Percentile
72%
rating percentile
Address
Tri-City Auto Care, 1921 Garland St, Durham, NC 27705
Phone
(919) 286-7600
Website
tricityautocare.com
Status
Closed · Opens 7:30 AM Mon

Tri-City Auto Care is an auto shop located in Durham, NC. It is one of 477 auto shops listed in Durham. Its 4.8-star rating is above the Durham city average of 4.4 stars. There are 10 photos associated with this location.

About Tri-City Auto Care

Tri-City Auto Care is a family-owned auto repair facility in Durham, NC. We have been serving the community since 1989. With over 100 years of combined experience, our team is committed to providing honest, quality service and repair for all your... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Mafer San vicente · Aug 2025

It’s a place full of kind people and great service! They are willing to help and don’t just think about the money you can spend, but about providing quality service! They checked my tires because a light came on in my dashboard; there was nothing wrong, they just managed to turn it off and told me I didn’t owe anything.

★☆☆☆☆ 1.0 Naya F. Powell · May 2025

Tri-City Auto Warning: Dishonest Service, Scammers, Voided Refund, and Vehicle Put at Risk” It’s rare that I leave negative reviews, but my experience with Tri City Auto was a complete nightmare. They charged me $773 for faulty work based on a diagnostic they never properly performed. I was told my Q3 Audi needed a thermostat—only to later learn it didn’t. The part was ordered incorrectly three times, delaying repairs. I was then told by Jennifer McCormick, I should be grateful she did not charge me for their mistake because it cost them money. My car was initially promised back the same day but wasn’t returned for two days. The day after pickup, my car wouldn’t start, I was able to get a battery jump, to make it to Jiffy Lube (less than 1 mile away) for a battery replacement. Within m

★★★★★ 5.0 Sid Chambers · Oct 2023

This was my first visit to this auto repair business. It was recommended by the dealership where I had purchased my car. I needed an oil change, tire rotation and state inspection. It was very easy to schedule my appointment. When I arrived, my car was taken back very quickly and was completed in less than 90 minutes. The waiting area was very comfortable and I even got a complimentary sausage biscuit while I was waiting. Although that may not be normal, I did appreciate it and the free coffee. Even without the free biscuit, I do plan on using this business for my future automotive repair needs.

★★★★★ 5.0 Kelli Hudson · Jun 2025

Fair pricing, Friendly, knowledgeable and honest. Alternator replacement, quality products and around $250 less than all other shops chain and local. Highly recommended.

★★★★★ 5.0 Kathryn, The Budgeting SLP · Oct 2023

I am so grateful to have found this business. They are truly honest and give the best service and prices. As a young female, I often feel a little apprehensive taking my car to be serviced at dealerships bc I don’t know if it’s a fair price or if I even need the service. With Tri City, they never try to up sale me and I always feel like they have my best interest. I love that it’s a family business too. They are doing a great job. Highly recommend!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto repair shopAir conditioning repair serviceAuto electrical serviceAuto tune up serviceBrake shopCar repair and maintenance serviceOil change serviceTire shopTowing service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.