Tuffy Tire & Auto Service Center

I just want to start off by saying I typically dont write reviews. However, considering the circumstances and just moving into the area not really knowing who to reach out to I contacted this company. I spoke with Claude and explained the situation I was in. I needed to tow my car because the brakes were bad. He went above and beyond even to my expectations and truely cared. He helped get me a lower tow rate then what I originally got quoted for, explained everything that was going on with my car and even though it was a lot more than what I anticipated he was able to lower the cost and help me finance a loan. I cant begin to explain how great full I am of this company and their employees. The overall result of the repair was phenomenal. My brakes are in better condition than they have eve

Had a engine diagnostic done due to check engine light. I knew it was a cylinder 2 misfire and that it was the fuel injector again (3rd time it went out in little over 4 years.) I opted for the BG EPR and BG MOA service that removes engine carbon from internals and pistons along with my full synthetic oil change for $157 since my vehicle is a 2012 Mazda3 Skyactiv . They were gonna charge $137 due to my oil change coupon for the upgrade oil change service. This service included topping off fluids. At this point my bill was gonna be $140 for compression test and $100 diagnostic which would be applied towards repair cost. I left the car overnight because they needed to check the fuel injector after the compression test came back fine. I told them I need the car by 2:30 next day to pick up my

My kid was across the state at school when she called to tell me her brakes stopped working. She had pulled off near this tuffy shop and went in to ask for their help. She was treated with respect and given some brake fluid to see if it would get her home safely (there were no appointments that day or she would have left it) and so she added it and got home safe and later got it repaired. Wonderful owner!

I called in about a leaking tire. They got me in 45 minutes later. Replaced a stem balanced and ready to go. Gave me a quote for new tires but was not pushy. Will consider them when I’m ready. The desk manager was a great guy and he treated everyone with respect.

Last week, I got myself stuck in this area because of leaking break fluid that I wasn’t aware of. If you know the area, it’s not the best place to have to pull over on the side of the road, especially for a young woman! I went into this shop to try and purchase some brake fluid to get home safely. I am always nervous in car repair shops because they often try to take advantage of my age and gender. I explained the problem to the man who was very respectful and understanding, and gave me an entire quart of fluid for free!! Customer service like this is what makes a difference.