Ultimate Auto, Truck & Equipment

Ultimate Truck & Auto is absolutely top-tier! The team here is professional, knowledgeable, and truly dedicated to delivering exceptional service. Whether it’s routine maintenance, full repairs, or diesel work, they handle everything with honesty, precision, and care. They took the time to explain what needed to be done, provided fair and transparent pricing, and got my vehicle back on the road running better than ever. The shop is clean, efficient, and clearly run by people who take pride in their work. If you’re in the Cromwell area and need trustworthy truck or auto repair, Ultimate Truck & Auto is the place to go. Five stars all the way!

This place is great! I switched here from my usual mechanical and will not go back to the other one. This place is so timely, responsive and fairly priced. We also use this shop for our work vehicle fleet as well for many years.

My wife and I have been using Ultimate Auto for maybe 25 years. The owner and techs have always been thorough and considerate in their handling of our cars and in their interactions with us. My wife recently passed and I found myself with an extra car. Time passed and when I finally started paying attention to my ‘second’ vehicle the battery had died and wouldn’t hold a charge. When I got the car to Ultimate I found that the long period of non-use had caused other problems. The manager, Phil, knowing my personal situation, did (as always) a thorough evaluation of the car and let me know how much work (and money) was needed to fix it. It was a lot and since I don’t really need 2 cars I decided to let it go. I am grateful to Phil for understanding that the dollar amount was only part of my d

Excellent service. My appointment was scheduled almost as quickly as I asked for it. Service started with a standard and robust inspection to determine and confirm all work required. Communication was clear and concise, Phil helped me understand absolutely needed work and what to expect going forward. The work was quoted before parts were to be ordered, requiring my consent before going forward. Phil kept the work to the budget we discussed, even when things were discovered, we aligned on the work. Lastly, and most importantly, the tech would not sign off my truck until he was satisfied with the work. Valuing quality over speed is why I will continue to come back to Ultimate!

A friend suggested I try them so I did. Their service for my Toyota Hybrid has been superb, especially after my disastrous visit to the local Toyota Dealer service. IMHO, Ultimate is trustworthy.