Union Park Collision Center and Body Shop

I had an outstanding experience with Union Park BMW Collision Center from start to finish. The level of professionalism and care they showed truly exceeded my expectations. A huge shoutout to Tasha, who was absolutely amazing throughout the entire process. She made what could have been a stressful situation feel smooth and manageable. From day one, she kept me consistently updated on when my vehicle would be going into the shop, when repairs were starting, and the expected completion date. I never had to chase information — she was always one step ahead, communicating clearly and making sure I was in the loop. Not only was the communication top-tier, but the quality of the repairs was flawless. My vehicle came back looking brand new, and you can tell the technicians take real pride in th

I couldn’t be happier with my experience at the collision center for my Toyota Tacoma. Tasha went above and beyond to make sure everything was handled efficiently and professionally. She communicated clearly, answered all my questions, and made the whole process easy. The service was top-notch, and my truck looks great. Thank you, Tasha and team!

I had an excellent experience at BMW, thanks to Kim. She was friendly, welcoming, and incredibly accommodating from start to finish. Kim took the time to listen, explained everything clearly, and made the entire process smooth and stress-free. Her professionalism paired with a genuine, approachable attitude really stood out. Customer service like this makes a difference, and Kim truly represents BMW well. I would absolutely recommend working with her.

From start to finish everything was handled professionally and efficiently. Tasha made the entire process between Geico to the shop completely seemless. Repairs were done beautifully and on time. Communications throughout was excellent. I highly recommend. ps. Went to see one of the techs(Tony) for a washer fluid issue I've been dealing with for a while; he fixed it in 45 seconds!

My really excellent experience with Union Park Collision started with Tasha who did a complete and accurate estimate. I returned just two days later for the work. One of the two days in the interring was Christmas Day. Both Terri and Kim helped me with the forms that took just moments. My repairs which I thought were somewhat substantial were done within an hour and the final coat was several hundred dollars less than I expected. I sincerely have never had a better auto experience-in losing buying, maintenance selling and repair! This team was professional courteous, efficient and all that you would expect and hope for as a customer.