Valvoline Instant Oil Change

I called Valvoline Instant Oil Change (Bentonville, AR) yesterday and spoke with Tyler about an oil change and fuel filter for my Ford Super Duty. His quote was over $100 less than the dealer, so I planned to come in. Today I pulled into the bay and was greeted by CC, who checked me in. The price she gave was closer to the dealer’s. I mentioned Tyler’s quote and the coupon he said he’d find. CC checked with management and the area manager, Jordan, to see what they could do. They were able to reduce it, but it still ended up about $25 more than what I was originally quoted. Because CC handled everything so professionally, I decided to move forward. There was a brief issue starting the truck after service, but it was resolved quickly after they rechecked the fuel filter connections. The vi

My husband is a regular customer, consistently getting his Grand Cherokee serviced on time. Recently, I visited to get air for my car's low back tire. I took only 3mins to get the service done. They provided the service free of charge and were incredibly welcoming. I was very impressed with the service and will definitely return in the future.

Had an excellent experience at Valvoline. The service was smooth, quick, and very affordable with lots of savings and great discounts. I had my oil change, air filter, and cabin filter replaced. Huge thanks to Diego for the great customer service!

The employees were very professional and the service was great. They did offer add ons such as a new air filter, wiper blades, and cabin filter, but they weren’t pushy about it like other oil change places. I will definitely be bringing both of our family vehicles there for all of our oil changes.

We gave this Vavoline 2 chances and won't be going back. First oil change they said one of our skid plate bolts was stripped and couldn't be put back in, stating it must have been damaged by whoever took it off last (debatable). Jump ahead and our oil was leaking. We weren't due for an oil change but took the car in for inspection ASAP. I asked them to be very careful with the skid plate bolts due to the past experience. They replaced the filter at no charge to remedy the leak and I was pleased. Got home and noticed that the skid plate wasn't put back on properly. It was crooked and 2 of the bolts were only held on by a few threads. Oil level was also very low- not even visible on the dip stick (checked w/ cool engine, level ground). Discovered that the oil filter plug was barely hand tigh