Valvoline Instant Oil Change

I feel like speed and efficiency is the standard at Valvoline. There’s always a team knowledgeable, individuals ready to get you serviced as quick as possible. What stood out today was the customer service. Today I waited in a very short line and the person next to me also waiting was so rude to the gentleman guiding the cars into the garage. That man did not skip a beat. He did not let that rude customer bother him or take away from his positive attitude. So immediately my first interaction was positive. Once I pull into the bay, Manny and Jackson introduce themselves. Jackson hustled around the vehicle to make sure everything was in working order while Manny communicate with me about different services I may need. He showed me my vehicles records and we even discussed the importance of s

This team is amazing. I bought wipers from a place but couldn’t figure out how to replace them with the new clip. Since I am a regular customer they helped me replace them at no charge. Thank you for being such a helpful crew of workers

During my oil change today, none of the 18 point maintenance checks were done or gone over with me. Nothing about my fluids, air filters or tire pressure was mentioned to me, no one checked my wiper blades or my headlights and taillights. No one mentioned any services that might be needed. I pulled in, they had me open the hood, asked if I wanted the same oil I got last time and then nothing else was said to me until it was time to pay. I’ve been a repeat customer of Valvoline for all 6 vehicles my husband and I have owned and I’ve had services at many locations but I’ve never had a service like today. Overall, I’m really disappointed in the service I received today and I know this isn’t the norm for Valvoline but it bothers me that I paid $100 for less than par service and I don’t feel

I hate getting my oil changed but I enjoy coming here. They are so nice and friendly. Tony was so nice and educational. Great customer service. Even brought my dogs and they enjoyed it !

Just leaving my drive in appointment at Valvoline. Dan took good care of my vehicle; providing timely and courteous service. They squeezed me in just before they closed with smiles instead of eye rolls. 5/5 stars!