W & W Auto Body

I do NOT recommend W & W Autobody in Westborough Ma at all! My car was sent to them for a small repair from a dent from a car door. I received my car back and it was incredibly dirty on the inside. It appeared as if they sanded with the door open and didn’t put plastic down. My car was cleaned the day before it went in for work so it’s even more frustrating. Another issue my car had an intense paint smell on the inside for about three days that was unbearable. Any professional and reputable business that received a car cleaned wouldn’t send it back dirty. I called the Autobody shop to bring it to their attention and give them a chance to make things right and the girl that answered the phone couldn’t care less. She put me on hold a few times and said sorry for the inconvenience. She didn’t

I was recently rear-ended and chose to have W&W perform the repair work. They were easy to work with and were exceptional with their communication. Even my insurance company commented on how "on top of things" this shop is! They were able to have the insurance supplement completed in under a week and, even with the thanksgiving holiday, completed the actual repair work in just about a week. If you're at all familiar with how this process works; you will know that this is a relatively fast turn-around. I work in the field and was pleased at the work quality- I'm picky and couldn't find anything to complain about. They performed the standard quick interior detail and exterior wash, and gave the car back to me much cleaner than I had dropped it off. All the sensor re-calibrations were complet

Not sure why anybody would give this place a Bad review .. Ive had alot of body work done throughout the years and many diferent places.. Body work is very hard .. hands down I have never, and Im mean never!!! seen a Job done as well as they did on my car .. its perfect . They also detail the inside wich is added care that most places would never do. . just fantastic Im blown away. It warms my heart to think there are still businesses out there that do things correctly and care about the quality of work they do.. Do not hesitate to bring you car to WW auto..

Have brought multiple cars to them. The final product and quality is very good. Frustrating experience last time that will probably be my last. They told me the car was ready and when I went to pick it up it was clear two sensors in the bumper were not painted (see photo). They would not admit they weren’t painted - in fact they argued they were painted. They wouldn’t even come outside and look at it. Yes they agreed to repaint but that meant 4 more days without the car. Just don’t like being lied to - own your mistakes.

Mr. White gave me an honest advise about previous car. New car got rear ended. Trusting his honesty, I used his his shop to repair the new car's damage. Joey, the manager, was a man of few words but very honest, professional and addressed all my concerns. Debbie at the front desk was also very professional and courteous. I am glad I entrusted my car to thier honest and skilled hands, I couldn't be happier with the repair too