Advance Auto Parts

I bought a new Diehard battery from here in Oct 2025. Five months later the battery is already failing load capacity tests. Advance Auto claims the battery is "good" according to their tests, but my Honda mechanic tested the battery and it's showing as defective. I shouldn't have to jump start my vehicle daily for this "good" Diehard battery. The team at this Advance Auto store has been friendly... but that doesn't solve the matter. Perhaps weigh your options elsewhere with auto parts stores + battery brands...

The rudest customer service I’ve had to deal with here. I have been to many Advance Auto locations and they all had excellent kind customer service, but when I went to this location I was met with a worker who actually ARGUED with me!!! I asked why they needed to take a part from me for testing because I wanted to know the process and he answered “because” which upset me and when I responded with this is ridiculous he said “no it’s not” and when I reacted to that with yes it is he responded again with “no it’s not”. I took the part and went to another location where the staff was extremely kind and apologetic and gave me no issues whatsoever and solved the problem instantly. Long story short, go to any location except for here. They clearly have a terrible staff and I hope the manager take

The guys there were extremely helpful with everything. The part I was looking for said it wouldn't fit my car and the worker did everything he could to help me find what needed.

The store didn't receive my product, I don't open the product and I bought it in the same day that I tried to return, this was very frustrating, run from this store

Outstanding service! Friendly, knowledgeable, very accommodating! Truly exceptional these days!!