Advance Auto Parts

What an amazing experience I had here today! I ran out of windshield wiper fluid, had a head light out and broke a windshield wiper in the car wash. As a single mom, all the car things are a tad out of my scope of knowledge. David was so helpful getting me set up with a free account, replacing all of my windshield wipers and even my headlights. I felt so overwhelmed this morning trying to figure all of this out myself and these guys really took care of me. The location is convenient and the installation of everything was free, which was amazing considering I don’t know what I’m doing in that regard, and I saved myself a pretty penny from what I was quoted at the dealership for all of this! I cannot say enough good things about this location and the service I received today. Thank you D

I went in there and received immediate help. Rick was knowledgeable and professional. I felt like he had either daughters, nieces or granddaughters (perhaps all) and he really did his best to help not only help me find the right headlight bulbs at a decent price, he also installed them. He truly is a gem, I hope this location realizes the true treasure he is of not only an employee but as a human.

I have nothing but good things to say about Advanced Auto Parts in St Charles. Ive never had anything less than a good experience here. Last night I went in for a tail light and one of the employees (David) offered to replace it for me while I was there. As we were walking out to my car, I dropped my cash on the ground and had zero clue😩 David found it, picked it up and handed it right back to me. He fixed my tail light and was very polite and professional. Thank you David ans Advanced Auto Parts for always exceeding my expectations 🙌🏼

David is awesome. He diagnosed my car issue and even put my battery in. It would have cost me $200 for installation and I had absolutely no idea how do it as it’s a very intricate process and requires you to move the fuse box. Not happening! I always come here because they install wiper blades too and will even fill your windshield wiper fluid for you. Like a mini automotive repair place-The best!

I don’t usually write reviews, but when someone goes above and beyond. I believe it’s worth my time to let everyone know! I’ve been to the St Charles location now several times, and the main reason for this is because of Dave. Super nice, knowledgeable and very gracious. He always goes out of his way to make sure I’m taken care of! I will not use any other parts store. In fact… I will actually drive past other stores just because I know he will steer me in the right direction! Many thanks! Chris CSI Snow