All Valley Auto & Diesel

Well I don't know where to start. First of all I was barely able to get communication with the mechanic Dan who was supposed to be working on my truck. Then when I had questions about my vehicle had to go through the secretary for everything that I wanted to ask the mechanic which does a customer no good at all. Pissed me off from the start. Then had them do a few front end parts to tighten up the wobble but after doing the work it still had a terrible death wobble. The mechanic Dan who owns the shop told me personally "I know what will fix the wobble it is the control arms and if you have me put them in it will stop the death wobble for sure"! I asked him how much it would cost and he quoted me another $1,500 on top of the $1,000 in parts and labor already done. I told Dan "okay well I do

I needed a bolt for the tie rod (I think that's what it's called). I had the jeep towed to their facility on a Sunday. On Monday I spoke to a young lady that while the jeep was in the shop to give it a once over. Meaning check all hoses, belts, brakes, etc. I saw her write it down on the work order. A couple of days later I called for the status & not done. Then I drove to the shop and spoke to the owner, I think, and saw my keys on the counter asked if it was done. He didn't know about checking the belts etc. Then I called on Friday and they're closed. I stopped in and asked the young lady if the 05 jeep was done.(it's now been 2 weeks) She went in back, spoke to a mechanic again I believe is the owner, came back and said I needed a head gasket. WHAT it's a new motor. She asked this gu

Almost tried to hug these guys. Leaving 11 Mile SP noticed my hitch was messed up. The cushion pin had popped out and was wedged between the upper & lower mounting bolts….and bent, along with the set screw on the bottom. It included stabilizing bars for the trailer we were pulling. Was going thru Buena Vista onto Taylor Reservoir (we’re from AZ) so called ahead and pulled in. They undersold and over delivered. My options didn’t look good. Less than an hour later they handed back the fixed hitch. Big kudos to these folks!

So I blew my turbo while pulling a trailer up Cottonwood Pass I unhooked a trailer and limp the truck back to be Buena Vista called all valley auto and they told me to bring it in right away and they would at least diagnose it. They did a great job and were very professional, we ended up having to wait on parts but Grace in the office kept me informed on what was going on in the delay was not their fault. This was in June 1 July I picked it up and did a camping trip. The truck ran flawlessly. This is a great group of people, and helped me out in a very bad situation

We had a client with a random misfire on there travels and stopped here for a diagnostics. I have a quote on my computer for 1 Coil 1 Spark plug for $72.14 and here is the kicker. $1,000 to replace 1 Spark plug. When I contacted them asking if they think this is a bit excessive, they agreed but said we are in need and that's what they want. I can't believe people would do this to people. We found another repair shop in town that replaced ALL the plugs and said the coils were fine. They were in and out within 2 hours for HALF All Valley Autos Quote.. We got 10 Spark Plugs done for HALF of what they wanted to charge for 1. Think about that. I would not recommend them at all. Proof of receipts below . Do better people…