Bee-Line Frame & Axle

Best place on town to get a tow or work done. Dustin went above and beyond to get my tractor on the hook and into a shop in Pasco WA.

Worst money I ever lost on a project. Read-on to learn why. Do not use these folks. I took my trailer to them for a new set of axles, some fab work, sandblasting, rewiring , and then primer and paint. The fab work went well, although it took 4 months. They suggested I get the trailer sandblasted in preparation for painting, which I did. Then they suggested a primer coat of self etching paint, and a coat of black gloss top coat. So I did that, paying the sandblaster directly for the work, as they asked me to do. I did not get the primer coat, just a single coat of top coat paint. When I got the trailer home to put new wood on the deck, I noticed many places that were still bare metal. When I took it back to show them, they took a look, and said they would make it right. Trevor. I sugges

My kids had a boat trailer bearing blow out on a holiday weekend, with nothing open and crippled on the side of the highway 150 miles away at home. Made some calls; this was Sunday night after hours before Memorial Day, terrible timing. Dustin answered the call from home, and gave them the code to the secure storage to lock the boat up, saving us from an expensive tow home. They had it fixed in just a few days, not just the bearing but the whole axle and 2 new bearings for less than the price of a tow home! Dusty explained how to prevent this in the future. We were very, very happy with them. Answered every time we called, and were super fair and honest. Completely recommend them for anyone in need! THANKS Bee-Line!

This is one of those experiences that is about as bad as it gets as far as quality of work, and customer service. I had them fix the brakes on my boat trailer, because they seized up while my wife and I were on a trip to the east side. Overpriced for what they performed, and while I was towing the trailer back over the mountains, a mounting bolt fell out of one of the brake assemblies and a massive failure ensued. Brake assembly destroyed, rim destroyed, luckily I was coming to a stop at an exit ramp when it happened, otherwise things would have been much worse. That was memorial weekend, and they still have not put any effort in to making it right. I would love for this to have a happy ending, but for now it's looking like this one is headed to small claims court.....

When my wife's car broke down in the middle of nowhere, and I tried (and failed) to save the day, Bee-Line towing was there an hour and a half sooner than any of the other towing companies nearby would've been. They towed her car straight to their shop, and met me there the next morning to help me fix her car, with their tools, at minimal cost. I've come to not expect this quality of service much any more, but Dustin at Bee-Line gave me some faith in humanity! Wonderful service, very knowledgeable, helpful, and friendly.