Big Star Chrysler Jeep Dodge Ram

In love with my new truck! I’m beyond satisfied with the outstanding service German Garcia provided from start to finish. He made the entire process smooth, stress-free, and easy to understand. He got me approved and into something that has always been a dream of mine, and he never once made me feel rushed or pressured. German gives honest, knowledgeable advice and truly looks out for your best interest! he genuinely wants to help you find what’s right for you, not just make a sale. His professionalism, patience, and dedication really set him apart. If you’re looking for a new ride and want someone you can trust, I guarantee you’ll have an amazing experience with German Garcia. Highly recommended! And yes, ¡él habla español!

If you’re going to Big Star Dodge, do yourself a favor and ask for Daniel Ramirez. From start to finish, he was quick, professional, and genuinely outstanding. No pressure, no games, just straight answers and efficient service. Daniel respected our time, knew his stuff, and made the whole process smooth and stress-free. It’s rare to find a salesperson who’s both fast and thorough, but he nailed it. We felt taken care of, not “sold to.” Hands down one of the best dealership experiences we’ve had. Big Star Dodge is lucky to have him, and we’ll definitely be back asking for Daniel again.

My husband and I were leaving a dealership after a horrible experience when I mentioned that I had seen a new listing come across for the make and model we were shopping for and we decided to just pop over and see it. No plans to go through the whole salesman schtick after leaving the other dealership with a bad taste in our mouths. We arrived at Big Star in Clear Lake and located the vehicle on the lot, liked what we saw and went inside and asked to speak with a salesperson about it. German is who we were setup with and from the minute we sat down, he just gave off good vibes. He was extremely welcoming and had zero of the sleazy salesman thing going on. He asked which vehicle we were interested, asked if we were looking to trade, and just some easy straight forward questions about what

I had an absolutely fantastic experience purchasing my new car at this dealership, and I wanted to express how impressed I was with the entire process. From start to finish, Luis was incredibly helpful and knowledgeable, making the entire car buying journey smooth and stress-free. The financing process was also remarkably efficient, completing much faster than any other dealership I had visited. What truly stood out to me was the professionalism and friendliness of everyone I interacted with, from the sales staff to the management team. Their dedication to customer service is truly commendable. I drove abouth three hours and some change to purchase my vehicle, and it was undoubtedly worth it, given the exceptional service and attention I received. I am extremely grateful to Luis and the ma

The manager Ryan had a great negotiation communication with my daughter; German was very helpful and cordial. and Erik was fast hand-on and helpful putting my plates even though it was few minutes past closing time. The lobby was clean and good complimentary coffee. Even got some fun coloring pages for the kidos while we waited. Happy Daughter with a very clean and beautiful car!!