Bill Dodge INFINITI Parts

Always a good experience! I was able to get a same day appointment for a tire repair. I was quoted an accurate price beforehand and it was the same at checkout. No one tried to sell me on anything, my car was washed after and great customer service!!

I brought my car in for an inspection and the detailed report showed it desperately needed tires and shocks. I trust their judgment and appreciate Sheri’s communication through the entire process. They even brought my car over to Acura for a pending recall. Thank you!!!

I had a great experience with the service department. They took really great care of me. The facility is so clean. I’ve never been in a garage that was that clean. I will get definitely go back.

Sherri is just wonderful!! I was late to my appointment which ran into lunch time for the service dept, all I had was an oil change. Sherri offered a loaner for the day which helped my day go a lot smoother. I travel around the country for work and visited many infinite dealership, waited over 3 hours and was never offered a loaner for the day. Also, I was able to ship my car from South Dakota to your dealer for service before moving here and my car was parked and waiting for a few weeks until I got here. I really appreciate your service! Thank you

The team at Bill Dodge Infiniti is made up of genuinely dedicated individuals who consistently strive to deliver a top-notch experience. I’ve been a loyal customer for over seven years, and I’ve always appreciated the professionalism of the service manager and the technicians—they absolutely deserve five stars. However, I’ve had to revise my overall rating to two stars due to the continual price increases year after year. Unfortunately, the cost of service has now reached a point where it’s simply not sustainable for me. At $199 per hour, I’m seriously considering taking my business elsewhere, as the pricing has become far too steep for my budget.