Bills Emergency Roadside Service and Towing

DO NOT DO BUSINESS WITH THIS COMPANY IN MY OPINION. I had an absolutely horrible experience with this towing company. I’m new to the area and didn’t know the local parking rules, and they towed my car. Fine — that part is on me. But everything that happened after that was completely unprofessional and disrespectful. When I called to get my vehicle back, they told me it would cost hundreds of dollars. I panicked immediately because I don’t just have that kind of money sitting around. I tried to explain my financial situation and asked if there was any way they could work with me. I told them I could come up with $300. The response? “I don’t think the owner would let it go for 300.” No empathy. No attempt to help. Just cold and dismissive. When I arrived, I was informed I had to pay in ca

My experience with Bills was very positive. I needed a tow to a garage in Exeter. A friend recommended Bills so I went there in person. Bill said it wasn't a problem and charged me a fair price. The Tow truck operator, Rob, showed up promptly, was cordial and professional and had no issues loading the car. The car was delivered and unloaded with no issues. In short, it was good service at a fair price.

If i could put a negative review i would. they completely overcharged me a tow. got told by a lady on the phone it would be $600 to get my car back and when i arrived i was then told it was $645 when the car wasn’t even there for more then 24 hours. then when i received the receipt there were charges on there that he didn’t even tell me about. i got told it was $45 for each day my car was there but then the receipt said $65. they get by on struggling college students and are extremely money hungry. i’ve never ever seen a tow company charge that much especially when the car was only there for 1 day. a bunch of made up fees to get more money. he didn’t have a set breakdown on the pricing and when my uncle called to get an explanation they were unprofessional and basically said it is what it

My Veloster N had a dead battery needing replacement. We called AAA, Noah texted an ETA. and he arrived exactly on time. Noah diagnosed the problem, checked the alternator, and determined that the battery needed replacement. He quoted a very fair price and installed the battery quickly with no problems, and it had an extra terminal with a fuse on the positive side, so it was not a simple battery to change. Noah was prompt, polite and did an excellent job! This is the best experience I've ever had with a AAA roadside assistance person. I can't say enough about the fantastic service I received. Will keep them in mind in the future for towing and service.

This business is a time waster. I called like 3 hours ahead to schedule a tow. I got price info ($125 cash / $137.50 card), I agreed, and provided pickup/drop-off addresses. The ole guy on the phone said he’d call me after 6 to get it done. 7:00 rolls around, crickets. I call at 7:30. No answer and it goes to voicemail. I leave a message. They never called back, not even the next day. Choose a more reliable operation.